They Just Couldn't Provide A Service
Richard Mohan • 13 November 2023
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They Said They Could But They Just Couldn't
We welcome our latest client who came to us after what appears to be an all too familiar scenario these days which is where cleaning companies take on contracts put a cleaner in then leave the cleaner to their own devices. The cleaner through a lack of training and accountability then fails to commit to the work and standards fail to measure up to clients’ expectations.
This is because the cleaner fails to work the full time allocated to the job or follow a specification of work because nobody is supervising them. Poorly trained staff who aren’t being made aware of their responsibilities lack motivation and have no interest in achieving the cleaning standards your contractor has promised you.
The ridiculous thing is this has previously happened twice to the client the first company couldn’t provide the service being paid for with the second company leaving site without warning because they also couldn’t provide the service being paid for.
First impressions in business set the tone for trust, efficiency and a positive work culture. Daily cleaning and hygiene services plays a role in maintaining a clean and hygienic environment in your business.
Gaslighting is a form of psychological abuse that undermines the victim’s sense of purpose and reality by manipulating their very perception of reality and sense of self, causing them to question their own actions and create doubt and confusion in their mind. Understanding gaslighting, we can help create awareness and support for those who have experienced this form of abuse.
The nationals work as separate entities and don't connect services under one group to connect cleaning and hygiene services in to a collective provision.
With the RCWS Service Connection Programme we communicate with our clients, use the best washroom products providing a clean and hygienic environment unlike the National Companies who simply do not look after their clients.
A bunch of keys depicting the key to good service connections first class staff relations and communications with everyone.
Day two in our blog series where we take a look at core business functions and types of support services to boost your business.
In this blog day one of a three day series we will begin to explore the importance of cleaning and support services, look at the different types available, the benefits of outsourcing, and how to select the right ones for your business.
At RCWS we are committed to providing our customers with top-notch cleaning and hygiene services. We believe in going above and beyond for our clients, not just to meet their expectations but to exceed them. Our vision is to create a clean and healthy environment for everyone, whether it's through our daily or commercial cleaning services or our washroom hygiene services offering.
Our commitment to providing exceptional cleaning hygiene and support services goes beyond just the daily tasks. We strive to maintain high standards, deliver excellent customer service, and tailor our services to meet your specific needs. Contact RCWS today.