A changeover must be carried out correctly
Richard Mohan • 1 September 2023
This is a subtitle for your new post
During a recent conversation with what is a potentially new customer I began to discuss their current cleaning arrangements, staffing levels, hours of work and cleaning specifications. The customer is quite rightly dissatisfied with the service currently being provided by the cleaning staff and their currently disinterested service provider. When I discussed staffing levels with them and the transfer of undertakings they said. “As I understand it you take the staff on and if they don’t do the work, you change them. I explained that It doesn’t actually work like that but what does happen is that a plan is instigated in relation to the Transfer Of Undertakings including a legal requirement for a process of due diligence. The most important thing in this situation is that people are taken care of, looked after, trained, and supported, which is in this case is just not happening. All of this comes at a price which in this situation appears to be way too low.
First impressions in business set the tone for trust, efficiency and a positive work culture. Daily cleaning and hygiene services plays a role in maintaining a clean and hygienic environment in your business.
Gaslighting is a form of psychological abuse that undermines the victim’s sense of purpose and reality by manipulating their very perception of reality and sense of self, causing them to question their own actions and create doubt and confusion in their mind. Understanding gaslighting, we can help create awareness and support for those who have experienced this form of abuse.
The nationals work as separate entities and don't connect services under one group to connect cleaning and hygiene services in to a collective provision.
With the RCWS Service Connection Programme we communicate with our clients, use the best washroom products providing a clean and hygienic environment unlike the National Companies who simply do not look after their clients.
A bunch of keys depicting the key to good service connections first class staff relations and communications with everyone.
Day two in our blog series where we take a look at core business functions and types of support services to boost your business.
In this blog day one of a three day series we will begin to explore the importance of cleaning and support services, look at the different types available, the benefits of outsourcing, and how to select the right ones for your business.
At RCWS we are committed to providing our customers with top-notch cleaning and hygiene services. We believe in going above and beyond for our clients, not just to meet their expectations but to exceed them. Our vision is to create a clean and healthy environment for everyone, whether it's through our daily or commercial cleaning services or our washroom hygiene services offering.
Our commitment to providing exceptional cleaning hygiene and support services goes beyond just the daily tasks. We strive to maintain high standards, deliver excellent customer service, and tailor our services to meet your specific needs. Contact RCWS today.